Terms and Conditions

Conditions of Use

Welcome to the Oembimmerparts LLC (oembimmerparts.com) website. By using the oembimmerparts.com Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the oembimmerparts.com Web site.

References to Oembimmerparts LLC herein refer to oembimmerparts.com or oembimmerparts.

Oembimmerparts LLC reserves the right to make changes to the oembimmerparts.com Web site and its Conditions of Use and Legal Notices at any time. Each time you use the oembimmerparts.com site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the oembimmerparts.com Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the oembimmerparts.com Web site.

Disclaimers and Limitation of Liability

By using the oembimmerparts.com Web site, you expressly agree that use of the oembimmerparts.com Web site is at your sole risk. The oembimmerparts.com Web site is provided on an "AS IS" and "as available" basis. Neither oembimmerparts.com nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the oembimmerparts.com Web site will be uninterrupted or error-free. Neither Oembimmerparts LLC nor its Associates warrant the accuracy, integrity or completeness of the content provided on the oembimmerparts.com Web site or the products or services offered for sale on the oembimmerparts.com Web site. Further, Oembimmerparts LLC makes no representation that content provided on the oembimmerparts.com Web site is applicable to, or appropriate for use in, locations outside of the United States. oembimmerparts.com and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Oembimmerparts LLC or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Oembimmerparts LLC or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the oembimmerparts.com Web site, including but not limited to reliance by you on any information obtained from the oembimmerparts.com Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Oembimmerparts LLC has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the oembimmerparts.com Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

The oembimmerparts.com Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and oembimmerparts.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, oembimmerparts.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not satisfied with your purchase, you may return it in accordance with oembimmerparts.com Return Policy.

Pricing Policy

Prices and offers are subject to change.

Sales Tax Policy

oembimmerparts.com collects and remits sales tax as required by Texas state law, Tax is only collected on orders that are sold to a customer inside of Texas.

Paying for Your Order

You may pay for your orders with Visa®, MasterCard®, American Express®, Discover Card®, and PayPal.

Generally, credit and debit cards are charged when the order is placed on oembimmerparts.com web site. However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When paying for a preorder with a debit card you will be charged at the time you place your preorder. Please contact your credit card issuer for more information.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The oembimmerparts.com Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the Oembimmerparts LLC; oembimmerparts.com Web site are subject to oembimmerparts.com return policy. For a complete explanation of the return policy, please see Returns in our FAQ section as well as listed below.

Product Warranties

All parts are covered by their respective manufacturer's warranties. Warranties are for 2 year or 24,000 miles, Oembimmerparts.com, LLC warrants that at the time of shipment the products sold will be free from defects in material and workmanship. Oembimmerparts.com, LLC's maximum liability shall NOT in any case exceed the purchase price (excluding shipping charges) for the products purchased from Oembimmerparts.com, LLC and claimed to be defective.

Oembimmerparts.com, LLC agrees to provide a replacement for, but not pay for any labor that is required to remove or install or supplies which may be used or shipping costs.

Oembimmerparts.com, LLC will NOT be liable for any loss, incidental or consequential damages of any kind, whether based upon warranty, contract or negligence, and arising in connection with the sale, use or repair of the products.

This warranty does not under any circumstances extend to any product sold by Oembimmerparts.com, LLC which has been subjected to misuse, neglect, accident, improper installation or use for any purpose other than its intended use. This warranty does NOT extend to or apply to any unit which has been repaired or altered.

Requesting a Return Materials Authorization Number

A return materials authorization number (RMA) is required for all returns. RMA requests must be submitted in writing through email and cannot be given verbally over the phone.

To request an RMA, make sure you have reviewed the specific policies here for your category of return (new, warranty or core).

You may send your RMA# request email to Returns@oembimmerparts.com. Please be sure to include the Order ID Number and reason for return.

After submitting your request for an RMA#, soon after, you will receive an emailwith complete return instructions, usually within one business day. This email will contain an RMA# and additional return shipping instructions. Do not ship your return before receiving your RMA email because NO credit will be issued for items returned without an RMA# or for parts not specifically listed on the RMA Request. Be sure to specify in your request ALL parts you would like to return.

General Return Instructions

Make certain your RMA number is displayed on the outside of the box. Include a copy of your RMA instruction email inside the box.

Return shipping costs are the customer's responsibility. COD shipments WILL NOT be accepted.

We highly recommend insuring your return shipment. Oembimmerparts.com, LLC will not be responsible for any lost or damaged returns.

Oembimmerparts.com, LLC reserves the right to delay issuance of credit pending manufacturer's inspection and approval of credit for the part(s) returned.

No credit will be issued for any parts or cores returned not originally purchased through Oembimmerparts.com, LLC.

Oembimmerparts.com, LLC will send you an email indicating the amount to be refunded back to you. Please note that credit on your credit card statement may not appear immediately, depending upon the policies of your credit card issuer.

Free Shipping: All parts (excluding cores) returned for reasons other than warranty or catalog/shipping (Oembimmerparts.com, LLC) error will be subject to a charge back of any applicable free shipping charges given on the original order and may also be subject to a 10% restocking fee.

New Part Returns

You may request a refund of your purchase price (excluding shipping costs/charges) if the part:

Is returned WITHIN 45 days of the original invoice date.

Is NOT electrical/electronic in nature (i.e.,air mass meters, sensors,fans,resistors oxygen sensors, etc.).

Is NOT opened or show signs of being opened (Bag cut or torn open, box cut or torn open) Is NOT opened if the part is marked with a sticker indicating non-returnable once opened (i.e., gasket sets, repair manuals, etc.).

Does not have a note in the parts description indicating not returnable ( throttle housings, etc.).

Has NOT been installed,or altered in any way.

Does NOT have missing parts, hardware. If part is sold as a set, complete set must be returned.

Is returned in the original packaging and is in resalable condition.

Free Shipping: All parts (excluding cores) returned for reasons other than warranty or catalog/shipping (Oembimmerparts.com, LLC) error will be subject to a charge back of any applicable free shipping charges given on the original order and may also be subject to a 10% restocking fee.

Warranty Part Replacement

In general and unless otherwise specified, a part will be replaced under warranty (excluding shipping charges) if the part:

  • Is returned WITHIN 24 months of the original invoice date (unless a different warranty period is specified).
  • Has NOT been misused, neglected, subject to accident, improper installation or used for any purpose other than its intended use. Wear and tear is specifically EXCLUDED from ANY and ALL warranty coverage.
  • Is approved by manufacturer upon inspection and subject to its guidelines and limitations.
  • Is emptied of all fluids (if applicable).

Below are the two methods that you can use to receive your warranty replacement part.

  1. You can send your defective part to the address below and once it has been received by us we will promptly ship a replacement to you.
  2. You can place a new order through the website and pay for the part, Once you have received the new part you can then return the defective part to the address below. Once the defective part has been received we will promptly issue credit for the part that was purchased as a replacement.

Warranty Returns Must be shipped to Oembimmerparts LLC Attn: Warranty Dept. 310 Windcrest San Antonio,Tx 78239

Documentation Requirements

All manufacturers require a complete description of the failure in order for warranty coverage to apply. Simply stating "doesn't work" on your correspondence is not acceptable to most manufacturers. Please provide a complete description of the failure when you request an RMA number.

Limitations on warranty replacements exist on certain types of parts including but not limited to:

Brake Pads and Rotors: Squealing/squeaking of pads and/or warping of rotors are NOT valid warranty claims unless:

  1. All vehicle and brake component manufacturers' installation procedures were followed precisely.
  2. The problem began IMMEDIATELY upon installation and problem is reported and parts returned WITHIN 30 days of original invoice date. Any brake noise or warpage that begins more than 30 days after purchase is the result of driving conditions, driving style or related parts that were not replaced at the same time.
  3. Brake pads and rotors were replaced at the same time.
  4. No blue discolorations are present on brake rotors. Blue discoloration on a brake rotor is always the result of excessive heat caused by excessive brake pad-to-brake rotor contact.

Core Deposits and Core Returns

Certain types of parts are available in the industry as "remanufactured" (starters, alternators). Cores are the used parts that may be returned for credit when purchasing a remanufactured part.

If a core deposit is shown, this charge will be added to your total at the time of sale but is refunded upon the return of your original part.

Credit will be issued for core returns upon receipt, provided that cores are:

Received WITHIN 45 days of the original invoice date. No core deposits will be refunded for cores returned more than 45 days after the original invoice date.

Must be in original remanufacturer's box (the box the replacement part was originally packed in). No credit will be issued if not returned in the remanufacturer's box.

Core Return Shipping Charges: Core return shipping charges are the responsibility of the customer and are NOT refundable.

Items Lost or Damaged in Transit

For your protection, please inspect your package before signing for it and have the driver make note of any damage. If your order is damaged during shipping, please immediately notify the shipping carrier & Oembimmerparts.com, LLC so we can promptly file a damage claim with the carrier. All original shipping cartons and packing materials must be saved for inspection by the carrier. Discarding any of the original shipping/packing material will negate our ability to file a damaged package claim with the carrier. Any damage claim made after 15days of delivery will be on the purchasing party as we will not be responsible for damage claims after 15days of item being delivered.

Replacement orders shipped prior to completion of the carrier's investigation must be paid for in advance. However, upon completion of the investigation, a refund will be promptly issued. If lost parts are found and delivered, a refund will be issued once they are returned to us.

If you would rather not pay for a replacement prior to the completion of the investigation, we can delay shipping your no-cost replacement, or issuing a refund, until the investigation is complete (or the parts have been found and returned to us).

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

Oembimmerparts LLC ;Oembimmerparts.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Oembimmerparts.com also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Oembimmerparts.com Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Oembimmerparts.com reserves the right to limit or prohibit sales to dealers.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to Oembimmerparts.com shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 7 days from receipt of the shipping confirmation e-mail (domestic orders).

Please review the Shipping & Deliveries page in our FAQ section for additional information on shipping times, rates and policies.

Termination of Use

Oembimmerparts LLC ;Oembimmerparts.com may, in its sole discretion, terminate your account or your use of the Oembimmerparts.com Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Oembimmerparts.com reserves the right to change, suspend or discontinue all or any aspects of the Oembimmerparts.com Web site at any time without prior notice.